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10/11/23

First Choice Cuisine, JJC Food Service Catering, is excited to provide food service for your next event.   Please note the links below where you can learn more about what catering offers and how to order food service. 

To provide the best service possible, it is critical that you plan early for your event.    The policies and procedures found at the link below are minimum guidelines, but each event is unique, and planning early is key to success.  By contacting First Choice Cuisine and planning early, you help ensure that there will be food, staff, and space available for you to have a successful event. 

Please note some of these critical procedures:

  • All catering orders must be submitted 7 – days in advance.
  • Requests to change existing catering orders can still be made by accessing your account at the jjc.catertrax.com website 72 hours in advance of the event.  If it is less than 72 hours, we may be unable to accommodate. 
  • Catering Service hours are from 7:00 am – 2:30 pm Monday – Friday.  Prior approval from Food Services (via phone conversation or e-mail) is needed for orders to be delivered after 2:30 pm and are subject to a 19% service charge.
  • Leftover food, trays, bowls and utensils are not to be removed from the event location.
  • Change of Date- Do not put this information in the notes section.  Complete change order request with the new date.  

Large events with many guests requiring extensive menus need more planning time.

When planning your event,  practicing the following:

As a general rule of thumb, 100 people or larger events should have initial planning made at least eight weeks in advance.  

Assign one person on the event planning committee to be the liaison with First Choice Cuisine.  This person should be a key planning committee member and have full access and understanding of the budget constraints.

In the time leading up to your event, anticipated guest counts that vary over or under 20% of the original estimate should be communicated with First Choice Cuisine so adjustments to food orders and staffing can be arranged.    First Choice Cuisine and JJC Food Service operate with the same lean staff and minimal food inventories to keep costs low.  Shifts in guest counts without proper notice can profoundly affect the ability to procure food and schedule staff for your event.

Even small events with light menus must be planned with as much time as possible. Orders with less than a three-day notice place a strain on food ordering and staff to supply for your event. 

Visit our website for more information and to get started.  Joliet Junior College - Joliet, IL (catertrax.com)

Following these general guidelines can help ensure a successful event for you and your guests.

 

Thank you,

First Choice Cuisine

Questions or concerns can be addressed at

 firstchoicecuisine@jjc.edu

 

 

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